Effective 25 August 2026
Privacy Policy
RYMAL Perfumes & Cosmetics Trading LLC (RYMAL, “we”, “us”) respects your privacy. This policy explains how personal information is handled when you use rymalperfumes.com or buy from us.
Information we collect
We collect information you provide when placing an order, contacting us, tracking an order, joining our mailing list or submitting a review. This may include your name, email address, telephone number, delivery and billing details, order information, review text and optional review photographs. We also receive limited technical and usage information such as device, browser and page interaction data.
How we use information
We use personal information to process payments and orders, arrange delivery, provide customer support, prevent fraud, manage stock, display approved reviews, operate and improve the website, comply with legal obligations and send marketing only where you have consented. You can withdraw marketing consent at any time.
Our lawful reasons
We process information where it is necessary to perform a contract with you, comply with law, pursue legitimate interests such as security and service improvement, or where you have given consent. We do not sell personal information.
Service providers and international transfers
We share only the information needed with providers that support the store, including Stripe for payments, Aramex and relevant delivery partners for fulfilment, Sanity and Vercel for website and order operations, Google for mailing-list storage, and website analytics providers. These providers may process information outside your country. Where required, we use appropriate contractual or legal safeguards.
Storage and retention
We use reasonable technical and organisational safeguards. We retain information only for as long as needed for the purpose collected, to resolve disputes and to meet tax, accounting, fraud-prevention and other legal obligations. Payment card details are handled by Stripe and are not stored by RYMAL.
Cookies and local storage
The website uses essential browser storage for your basket, checkout preferences, currency and welcome-offer state. We also use privacy-conscious website analytics to understand performance and usage. You can control cookies and stored website data through your browser, although removing essential data may reset your basket or preferences.
Your rights
Depending on where you live, you may have rights to access, correct, delete, restrict or object to use of your information, request a portable copy, or withdraw consent. You may also complain to your local data-protection authority. We may need to verify your identity before completing a request.
Reviews, photographs and children
Approved review text, ratings, the label “Verified Customer” and optional photographs may be shown publicly. Do not include personal information in review content or images. This store is not directed to children, and we do not knowingly collect personal information from children.
Contact us
For privacy questions or requests, email admin@rymalperfumes.com. Our retail address is Souk Madinat Jumeirah, Al Sufouh 1, Dubai, United Arab Emirates. We may update this policy when our services or legal obligations change.